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10 Best WordPress Chatbot Plugins to Consider in 2023

Easy installation within 90 sec The installation process of our Tidio app is very easy. Initiate conversations and continuously be engaged with visitors. It has more than 20,000 active installations worldwide. Just like what they are searching, name, location, job, social profiles, and more.

  • Show off products and services with carousels and images.
  • Chatbot need help CTAIf a visitor asks a question that’s already answered on their site, the bot responds with a brief answer, along with links to more in-depth information.
  • One final plus of using Messenger Bots is that there’s an entire industry of services built around helping you set up one for your business.
  • I bet you’ve seen such a message at least once in your life.
  • Chatbot acts as customer support with very minimal or no cost as per your requirements.
  • They should offer chatbot templates to build a refined experience for users to set up and run a chatbot on their websites.

But after reviewing we found the free plan is useless or say have very basic features. So considering only its paid plans would be the ideal choice. Attracting and Engaging with customers are the two most important things to run a business online or website.

List of the Top 8 Chatbot Plugins for WordPress 2023

The chat details are displayed exactly how the chat interactions took place. OpenAI GPT-3 or ChatGPT is supported as a module for WPBot Pro version. OpenAI’s API provides access to GPT3 , for a wide variety of natural language tasks. Since most of the plugins come with a free version, you also have the option to experiment and try out several plugins until you find the one that answers your needs best. The type of chatbot that will suit you depends on the type of website you are running. In case you are running a WooCommerce store, the Shopping Chatbot will be the most straightforward solution.

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This allows them to answer questions, offer advice, provide customer support, and even process payments. Chatbots can be used on websites, apps, and social media platforms like Facebook Messenger or Slack. Chatbots are becoming increasingly popular as businesses look for ways to automate customer service tasks and save time. They can help businesses cut down on repetitive tasks, save time, and improve customer service.

My Chatbot

However, tools like IBM Watson and Comm100 would be perfect for automating the entire support process and reducing dependence on human resources. Besides this, it captures leads without making use of forms. It even enables your team to book appointments or schedule in-person meetings. Their support is one of the most significant drawbacks. They fail to respond faster to customer queries, which has led to many dissatisfied customers. Even though it is an add-on service by ProProfs Chat, it still offers complete functionalities.


Based on the guest’s selection, it routes them to the right information or team member to complete their request. These CMSs allow you to incorporate chatbots when the chatbot provider has created a dedicated plugin. This chatbot is very simple to use but provides useful built-in features suitable for small to large scale websites.

All Divi Features

It permits you to customize your visitor widget that suits your site. With its Automated Triggers, you can proactively engage your visitors. Setting up the widget is all about pasting a piece of code on the website. Automated notifications and alerts could be sent via Email, Mobile app, and webchat alerts. MobileMonkey is a well-known player in the industry known for its free version.

  • For example, Landbot.io enables you to include GIFs as part of your responses.
  • A live human can join the bot conversation any time and continue afterward.
  • You know how critical speed is to a WordPress site’s success.
  • Chats are handled from a Tidio Chat tab, which is accessed right from your WordPress dashboard.
  • It helps you to answer simple questions or query your customers in no time.
  • When it comes to WordPress, Botsify offers integration via an official plugin or a snippet of JavaScript you can add to your site manually.

Although best chatbot for wordpresss can be plenty useful, it’s always a good idea to have a human backup who can handle any ‘off-piste’ queries. Botsify shines in this area thanks to a feature they call ‘Human Handover’. As far as flexibility goes, Messenger Bots provide some of the most advanced sets of integrations you can find. In particular, they’re a standout option when it comes to e-commerce. Landbot’s builder uses a system of blocks and lines within a wireframe.

Collect. Chat

It allows your WooCommerce visitors to search and find the right product quickly. It also offers additional functionality such as enabling users to add items to their carts directly through the chat box and response to inquiries. The advantage of using Drift is that you can communicate with your customers in real-time. You can send targeted messages and distribute answers to common questions to customers in real-time.

You might worry that they would hurt your customer service or hamper the quality of support you provide to users. With collect.chat, you can choose a template to allow website visitors to set up appointments by providing them with a calendar. Moreover, Collect.chat WordPress chatbot plugin has various features for businesses to take advantage of. Chatfuel is a chatbot WordPress plugin with a focus on media agencies and the hospitality industry. Plus, it helps you collect plenty of information about your customers through polls, forms surveys, etc.


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